Privacy Policy

Information We Collect

We collect information you provide directly to us, such as when you create an account, make a purchase, subscribe to our services, or contact us for support. This may include your name, email address, phone number, billing address, and payment information.

We also automatically collect certain information about your device and usage of our services, including your IP address, browser type, operating system, referring URLs, and pages viewed.

How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, process transactions, send you technical notices and support messages, and communicate with you about products, services, and promotional offers.

We may also use your information to personalize your experience, analyze usage patterns, and develop new features and services.

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share your information with trusted service providers who assist us in operating our website and conducting our business.

We may also disclose your information if required by law or to protect our rights, property, or safety, or that of our users or others.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

We regularly review our security practices and update them as necessary to maintain the confidentiality and integrity of your data.

Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your information, we will securely delete or anonymize it.

Your Rights and Choices

You have the right to access, update, or delete your personal information. You may also opt out of certain communications from us. To exercise these rights, please contact us using the information provided below.

If you are located in the European Union, you have additional rights under the General Data Protection Regulation (GDPR), including the right to data portability and the right to lodge a complaint with a supervisory authority.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities and to provide personalized content and advertisements. You can control cookies through your browser settings.

For more information about our use of cookies, please see our Cookie Policy.

Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies before providing any personal information.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws and provide appropriate safeguards.

Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

Marketing Communications

We may send you promotional emails about our products and services. You can opt out of these communications at any time by clicking the unsubscribe link in the email or contacting us directly.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the acquiring entity. We will notify you of any such transfer and any choices you may have regarding your information.

Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website and updating the effective date.

Contact Information

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Email: hello@soracalm.studio
Phone: +81 70 8392 6048
Address: 3 Chome-9-18 Hiragishi 3 Jo, Toyohira Ward, Sapporo, Hokkaido 062-0933, Japan

Effective Date

This Privacy Policy is effective as of January 1, 2025.